Placing Your Order

Ordering

You can order at any time by e-Mail. Just write an e-Mail to office@highend-electronics.com and let us know your address and what you want to buy. We'll get back to you as soon as possible and let you know the shipping costs (we ship prefered with USPS but can also ship with UPS and Fedex). You may also place your order by calling us Monday through Friday during our buiness hours - 10:00-5:00 Pacific Standard Time - 1-760-490-2410. California residents please add 8.00% sales tax.

Return Policy

We guarantee customer satisfaction! Our return policy is the fairest you'll find anywhere. For any new product you buy from us, we offer a 30-day return period (60 days on Synergistic Research Atmosphere cables) after purchase for items returned to us in the original purchase condition, in its original packaging. We'll refund the purchase price you paid minus the cost of us shipping the item to you and any nonrefundable payment fees. We reserve the right to charge up to 10% restocking fees. All you have to do is to write us an e-mail and let us know before you return the goods or cancel the order.

We recommend using an insured, traceable shipping method from UPS or FedEx. The customer is responsible for shipping cost of returning the item(s). The customer is entirely responsible if a return package is lost, stolen, or damaged in transit. We are not liable for loss of or damage to any packages returned to us.

Trade Up

Our highend-electronics Trade-Up Program allows you to build up your system step-by-step and also to maximize your hi-fi investments. One of the main advantages of dealing with us is our flexibility. Larger companies have too many rules, annoying processes and complicated conditions. But not us! We handle each Trade-Up individually, and we work with you to fit your personal needs. This ensures that you will always have the best sound, with the least hassle, and all that for the best price.

Payment

We accept all major credit cards, PayPal.

You can also send us a Money Order or a Cashier/Bank Check to the following address. Your order will be shipped once we have received your Payment.
highend-electronics, Inc.
Alfred Kainz
19593 Roanoke Road
Apple Valley, CA 92307

Please add a print-out of your e-Mail order when sending Money Orders or Checks.